FAQ and Terms & Conditions

FAQ:

 

1. How long does it take for delivery?

 The order gets processed within 24 hours and we try to deliver the products to you within 2-4 working days in major cities. However, the duration of the delivery can take 6-8 working days depending on your delivery location.

 

2. How much do I have to pay for delivery?

 We offer free Shipping on all orders more than 300

 

3. How can I track my order?

 Your order status is updated to you via emails at every step. An email is sent to you after the order is shipped that contains the tracking number and the service provider. You can track your order status on btpro.in  or call on +91 9657707702 or drop us an email at eblacktea@gmail.com and we will make sure that your query is attended.

 

 4. Can I return the order to the courier agent and take my cash back from him?

 No. In case you are not satisfied with the product, please contact our team on +91-9657707702 or drop us an email at eblacktea@gmail.com

 

5. Do you delivery pan India? And outside India? 

 We delivery  pan India. However, in areas where our service provides does not provide the COD option we try and get in contac  customer and ask them to make  bank payment /credit card payment and we then courier the product. Currently, we do not deliver or take orders outside India.  

 

6. My items haven't reached me. What do I do?

 Please allow up to 10 business days from order confirmation date. Your order status is updated to you via emails at every step. You can track the same from btpro.in  Website. The order status would provide detailed information on your package. If, for any reason, our shipping partner cannot reach you, we will provide you with the instructions to collect the product(s) directly from our shipping partner. If you are having received any updates, please get in touch with the Blackt Electrotech  Team. Give us a call on 9657707702 or drop us an email at eblacktea@gmail.com

 

Terms & Conditions

" btpro.in  PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON IT. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, BY YOUR OWN FREE WILL, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM THIS USE. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND / OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR ITS ELECTRONIC COMMUNICATION ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES."